CenturyLink Ordered to Reform Billing Practices in Minnesota

A spokesman says the company is pleased it could work with Swanson's office to agree on the order

 

MINNESOTA — CenturyLink has been ordered to reform its television and internet sales and billing practices.

Minnesota Attorney General Lori Swanson filed a lawsuit against the company in July for allegedly overbilling customers after quoting lower rates.

A man from Blaine was quoted a base monthly rate of $39.97 for television service, but was charged a base rate of $71.97 per month instead.

Under the court order, CenturyLink is prohibited from making false statements to Minnesotans about the prices and terms of their products.

A spokesman says the company is pleased it could work with Swanson’s office to agree on the order.

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