Minnesota And CenturyLink Reach Deal On Overcharges

nearly $9 million settlement

ST. PAUL, Minn. — Minnesota has reached a nearly $9 million settlement with CenturyLink for fraudulently over-billing Minnesotans. Nearly $900,000 dollars is going to more than 12,000 people who were falsely promised a discount that they did not receive. An additional $8 million will be distributed by Attorney General Keith Ellison’s office as refunds to others who were taken advantage…

911 Outage Caused By Human Error

CenturyLink says that an employee of West Safety Services made a mistake

ST. PAUL, Minn. — The more than hour long 911 outage two weeks ago in Minnesota, North Dakota, and North Carolina was the result of human error. CenturyLink says that an employee of West Safety Services made a mistake while making a network configuration change. The error prevented 911 calls from being accepted in Minnesota, North Dakota and North Carolina….

CenturyLink Ordered to Reform Billing Practices in Minnesota

A spokesman says the company is pleased it could work with Swanson's office to agree on the order

  MINNESOTA — CenturyLink has been ordered to reform its television and internet sales and billing practices. Minnesota Attorney General Lori Swanson filed a lawsuit against the company in July for allegedly overbilling customers after quoting lower rates. A man from Blaine was quoted a base monthly rate of $39.97 for television service, but was charged a base rate of…

Kennedy Elementary School Wins CenturyLink Foundation Grant

Third Graders at Kennedy Elementary School Will Recieve iPads Through Grant

FARGO, ND — Two local third grade teachers made their school more tech savvy. Melanie Unser and Bernadette Medbery of Kennedy Elementary School were awarded a $4,897 grant for iPads and software. The grant is from the CenturyLink Foundation’s Teachers and Technology grant program. The teachers said they would use the technology to teach third graders coding, physics, mathematics and basic…