Update: Attorney says Glasser customers can download photos at no cost

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FARGO (KVRR) – An attorney who represents a Bismarck-based photography service that abruptly closed says couples will eventually be able to obtain their wedding photos free of charge.

“We are pleased to announce the arrangement will allow couples to see online and download their photographs at NO COST for one year,” according to a statement from Fargo attorney Tim O’Keeffe. “They will not get the actual photographs for free.”

“In addition to helping the couples, photographers formerly associated with Glasser Images are being offered – at NO COST – one of ShootProof’s professional support programs” O’Keeffe said.

Glasser Images abruptly closed its doors on Oct. 7.  The company said it would not be able to offer refunds.

Hundreds of complaints poured into the North Dakota Attorney General’s Office, which led the Consumer Protection & Antitrust Division to launch a consumer fraud investigation.  Director Parrell Grossman says investigators subpoenaed documents and plan to depose former owner Jack Glasser.

Grossman says if the investigation finds wrongdoing, the Office of Consumer Protection would process the case as a civil matter, although he says, criminal charges could be filed by individual state’s attorney offices.

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