Glasser Images

N.D. AG Seeks Court Approval On Settlement With Glasser Images

BISMARCK, N.D. (KVRR) — North Dakota Attorney General Drew Wrigley is seeking court approval for a settlement with Glasser Images. Owner Jack Glasser closed the business abruptly in October 2021 leaving customers with no way to get a refund or their pictures and videos. The agreement includes an admission that Glasser and a former employee engaged in consumer fraud. The…

Owner of closed photography service apologizes for ‘upheaval and damage’

BISMARCK, N.D. (KVRR) – The owner of a Bismarck photography service that abruptly closed in October, leaving customers with no way to get a refund, says his actions were not malicious. Jack Glasser issued a statement on social media Friday that says his actions were “the result of underestimating just how difficult a situation I put myself in over the…

Glasser Images ordered to preserve websites; owes $25K in rent

BISMARCK, N.D. – A judge has ordered Glasser Images to preserve its websites as the North Dakota Attorney General’s Office investigates the abrupt closure of the Bismarck photography studio last month. The business also is facing a possible eviction from its downtown location for owing $25,000 in rent and late fees. Glasser Images photographed weddings throughout the Dakotas, Minnesota and…

Update: Attorney says Glasser customers can download photos at no cost

FARGO (KVRR) – An attorney who represents a Bismarck-based photography service that abruptly closed says couples will eventually be able to obtain their wedding photos free of charge. “We are pleased to announce the arrangement will allow couples to see online and download their photographs at NO COST for one year,” according to a statement from Fargo attorney Tim O’Keeffe….

Plan in place to help Glasser customers, attorney general receives hundreds of complaints

FARGO, N.D. (KVRR) — A Fargo-based attorney for Glasser Images says the company has developed a plan to get wedding photos and videos that have been already shot into the hands of customers and have sub-contractors ready to cover future reservations. But Tim O’Keeffe says the process will take some time.  O’Keeffe says there have thousands of email requests for assistance…

Customers speak out after sudden closure of North Dakota photography business

"It is just devastating. We don't know what to do."

FARGO N.D. (KVRR) – A North Dakota-based photography company suddenly shut down Thursday. Glasser Images’ attorney says the photography business based out of Bismarck closed its doors due to past and ongoing effects from the pandemic. “The business got to the point where they just couldn’t fulfill all the obligations to their customers. They tried to make things work the…