OVERBILLING

CenturyLink Ordered to Reform Billing Practices in Minnesota

A spokesman says the company is pleased it could work with Swanson's office to agree on the order

  MINNESOTA — CenturyLink has been ordered to reform its television and internet sales and billing practices. Minnesota Attorney General Lori Swanson filed a lawsuit against the company in July for allegedly overbilling customers after quoting lower rates. A man from Blaine was quoted a base monthly rate of $39.97 for television service, but was charged a base rate of…

Minnesota Suing CenturyLink for Allegedly Overbilling Customers

Attorney General Lori Swanson filed the lawsuit in Anoka County District Court

  MINNESOTA — Minnesota is suing CenturyLink for allegedly over billing customers after quoting lower rates. Attorney General Lori Swanson filed the lawsuit in Anoka County District Court. It argues that the Louisiana-based company has frequently charged people higher monthly rates for internet and cable than they were quoted and refused to honor the lower price. A company spokesman said…